Shipping policy
Shipping Policy
Processing Time All orders are handmade and carefully prepared. Please allow 2–5 business days for your order to be processed and dispatched.
Delivery Times
- UK Standard Delivery – 2–4 business days after dispatch
- Shipping Rates
- UK Standard: £3.99 (free on orders over £30)
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking information where available.
Delays We do our best to meet these timeframes, but delivery dates are not guaranteed. Delays may occur during busy periods or due to circumstances outside our control (e.g. Royal Mail delays, customs).
Damaged or Lost Orders If your order arrives damaged or doesn't arrive at all, please contact us at meganandwillowuk@gmail.com within 14 days of the expected delivery date and we'll do our best to resolve it.